Australia Post blames 'global internet issue' for retail outage

By

Hit banking services, some transaction types.

Australia Post has blamed a “global internet issue” for system issues that left it unable to process some transactions at its retail outlets.

Australia Post blames 'global internet issue' for retail outage

The postal service acknowledged just after midday AEST that its retail operations nationally were experiencing issues, “with some transactions unavailable”.

It said that a workaround had been deployed successfully at about 5.15pm, and that “affected services are now beginning to be restored across our network.”

“We apologise for any inconvenience caused,” the company tweeted.

The issue impacted banking services and in-store identity services.

ABC Wimmera reported that customers could still pay their bills and lodge or collect parcels.

An Australia Post spokesperson told iTnews that the issue "was the result of a service failure from one of our technology partners which took several hours to rectify" and that it has nopw been fixed.

Got a news tip for our journalists? Share it with us anonymously here.
Copyright © iTnews.com.au . All rights reserved.
Tags:

Most Read Articles

RBA reveals three-year project to upgrade payment IT systems

RBA reveals three-year project to upgrade payment IT systems

Microsoft ending support for Windows 10 could send 240 million PCs to landfills

Microsoft ending support for Windows 10 could send 240 million PCs to landfills

Microsoft adds AI button to keyboards to call up chatbot

Microsoft adds AI button to keyboards to call up chatbot

Smart device security labels would cost under $5 million a year

Smart device security labels would cost under $5 million a year

Log In

  |  Forgot your password?