qantas

Qantas Loyalty ramps up CX data collection

Qantas Loyalty ramps up CX data collection

Customer attitudes reveal business insights.
Sep 30 2020 4:58PM
Researcher finds Tony Abbott's passport number in ticketing engine code

Researcher finds Tony Abbott's passport number in ticketing engine code

Amadeus takes five months to fix info leak.
Sep 16 2020 4:27PM
Qantas renegotiates terms with IT suppliers

Qantas renegotiates terms with IT suppliers

As underlying profit sinks 91 percent.
Aug 20 2020 11:53AM
Qantas sets 'digitalisation' as foundational piece for recovery

Qantas sets 'digitalisation' as foundational piece for recovery

Unveils three-year strategy, including at least 6000 job cuts.
Jun 25 2020 10:15AM
Datacom creates 2000 new surge jobs off COVID-19 crisis

Datacom creates 2000 new surge jobs off COVID-19 crisis

Takes on contact centre staff for frontline government agencies.
Apr 6 2020 5:00PM
dnata re-platforms Qantas catering app stack from AWS to Azure

dnata re-platforms Qantas catering app stack from AWS to Azure

As part of year-long IT transition.
Mar 9 2020 2:02PM
Unions eye payroll system data access to arrest underpayments

Unions eye payroll system data access to arrest underpayments

Right of entry push goes digital.
Mar 9 2020 1:29PM
Qantas CIO takes flight to Boeing

Qantas CIO takes flight to Boeing

As plane software problems persist.
Feb 27 2020 9:20PM
Nine Entertainment's self-serve ad platform soars with MuleSoft

Nine Entertainment's self-serve ad platform soars with MuleSoft

Benchmark Awards Young Leader Award Finalist's career takes off.
Feb 20 2020 7:05AM
Qantas powers into DevOps for its Salesforce environment

Qantas powers into DevOps for its Salesforce environment

Deploys automation and CI/CD tools, plans to expand team.
Dec 18 2019 7:08AM
Qantas to link up with mining, gas HQs to coordinate weather evacuations

Qantas to link up with mining, gas HQs to coordinate weather evacuations

Uses software to get closer to business customers.
Dec 4 2019 12:51PM
Qantas CIO reveals 70 percent of apps now lifted to cloud

Qantas CIO reveals 70 percent of apps now lifted to cloud

Throttles up rapid scaling to minimise disruptions.
Nov 12 2019 1:25PM
Qantas CIO aims LiDAR at improved passenger flows in airports

Qantas CIO aims LiDAR at improved passenger flows in airports

Also deploys IoT sensors on ground-based machinery.
Sep 26 2019 1:35PM
Home Affairs $1bn visa platform outsourcing riddled with IT risks

Home Affairs $1bn visa platform outsourcing riddled with IT risks

Former visa system chief warns.
Sep 26 2019 7:00AM
Sydney Airport is continuing its facial recognition trials

Sydney Airport is continuing its facial recognition trials

But says system isn’t capturing images without passengers' consent.
Jul 25 2019 12:29PM
Qantas runs cloud at scale with platform team of just 12

Qantas runs cloud at scale with platform team of just 12

Leans on everything-as-code to stay slim.
Jun 28 2019 7:13AM
Qantas opens throttle on 'Voice of the Customer'

Qantas opens throttle on 'Voice of the Customer'

Brings all customer feedback instances across airline ops onto single platform.
Jun 14 2019 7:15AM
Qantas CTO imagines the damage from a digital new entrant

Qantas CTO imagines the damage from a digital new entrant

Starts to reimagine airline industry - and Qantas' place within it.
Jun 5 2019 12:15PM
Qantas warns future 5G could interfere with its plane wi-fi

Qantas warns future 5G could interfere with its plane wi-fi

If allowed to co-exist in spectrum used by NBN Sky Muster.
Jun 4 2019 6:50AM
Qantas to push mainframe, midrange workloads to cloud

Qantas to push mainframe, midrange workloads to cloud

Sets target date of 2021.
Apr 30 2019 10:53AM

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